Cricket Long Lasting Matte Liquid Lipstick

Hands down the best black lipstick I've tried

I love this lipstick! Perfect color and matte. Give it 5 stars.

This lipstick is so good!! It goes on creamy and dries beautifully. No cracks or lines. I'm obsessed! I want more colors now! Great lipstick!!

I am so glad I bought this. I only had to apply it once and it stayed all night. I am definitely buying more from this company.

UPDATE to orginal review: 2 stars to 4 stars
Owner reached out after orginal review and is updating their conformation emails to include steps about shipping protection. This shows the accountability and security I felt was originally was lacking. I also noticed she said she was sick and that is something that is completely forgivable. Products are good, would buy again. My full review of both lipsticks and toppers is in my orginal review below, but as a lover of odd color lipsticks, I am excited to get more.

ORGINAL:
When I originally bought this product it was delivered to the wrong house. I had bought the shipping protection and reach out to customer service numerous times to receive no response. Luckily, I had a nicer neighbor who after a week of my package saying it was delivered brought it to the mail box (I know it was a neighbor because I had just got the mail, watched them pull up to the mail box and then drive home and checked agained to find my package unopened thankfully.)
At this point in time after sending two emails to customer service I did update them to say I had a nice neighbor that corrected the postman error. I still have not received confirmation that they received my emails, and I worry had I not have had a nice neighbor I would be just out over a 100 dollars worth of product that I also then paid protection for because they made no effort to respond to any of the messages I sent. That's not how you treat a customer who did just spend a lot of money with your company. I would have appreciated acknowledgement that they received my concern or a reply after the fact I'm glad you received it.

The product itself is really nice. I bought several lipsticks and toppers. The formula is slightly drying, but that's to be expected of a liquid lipstick and as long as it doesn't crumble off (this one doesnt) I'm personally fine with it. One swipe coverage and long lasting wear. I did notice some of the applicattors were more bent then others which might effect durability, but i havent had an issue with it breaking and the point allows easy application. The colors are stunning, the toppers are magical, though if you don't like the feel of glitter on your lips they might not be for you.
It is a real shame. I would buy more from this company but with my experience with the customer service, I worry that if I have a problem with a future order it will not be handled and that makes me very hesitant to buy something else.